VibrantMinds Technologies Pvt Ltd : 7706 (05th Aug 2025) Recruitment Drive for Allied Softech Pvt. Ltd. |

7706 (05^th Aug 2025) Recruitment Drive for Allied Softech Pvt. Ltd. | Hiring for “Technical Support” as Freshers | Drive Organized by VibrantMinds Technologies Pvt. Ltd. |

Greetings from VibrantMinds Technologies Pvt. Ltd. – A Campus Recruitment, Online Assessment & IT Training Solutions Company.

NOTE:

This Drive is exclusively for VibrantMinds Candidates ONLY, others please don’t apply!
Male candidate is Preferred Only.

Company Name: Allied Softech Pvt. Ltd.

About Company:

We are Allied Softech Pvt Ltd company. We are founded in 1997 in Pune. We are software development leading company in the market. Basically, this is a pharmaceutical software. This Medivision software is used by medical retailers and wholesalers for their accounting, inventory and stock management. This software has been known for its cost-efficient optimization and time management.

Allied is an established and leading software product development company. We enjoy a virtual monopoly in our chosen software product verticals due to the quality of our products, service, and our dedicated team. We pride ourselves on creating simple-to-use, yet excellent software products. We love what wedo. We consider our team as our biggest asset. We strive to maintain a work-life balance for everyone on our team

Position: Technical Support

Experience: Freshers

Approx. Package: Upto Rs. 3,00,000/ Per Annum.

Job Location: Pune

Educational Criteria:

Education: Any Graduate/ Post Graduate
Batch: No Pass out Year Criteria
Percentage: No Percentage Criteria.

Job Description:

So, if you are interested for Customer Care Executive (Technical Support) position, you have to play the roles and responsibilities as follows in my company. As a being customer care executive cum technical support, you have to provide service to our existing customers. When the customers will call on customer care number, you have to attend their call promptly and answer it, understand their problems and challenges and according to that you have to provide a technical solution to these customers. So, you can provide it technical solution with available resources like you can take access of Anydesk from the customers and you can provide technical solution with the help of Anydesk which is one of the best resources. Even you can provide a solution by voice calls or video calls.

If the customer’s requirement is to come on site and provide technical solution/software installation/software training, you will have to go on site and provide technical solution/ software installation/software training. So, for that you should be ready to travel across India maximum 5-6 times in a month(As of now you should be ready to travel across Maharashtra)

Note: Whatever expenses are required for travelling, lodging and foods, that will be provided you in advanced so, no worries about expenses

Role & Responsibilities:

Identify and Evaluate Technology Solutions.
Promptly answer & support related Phone calls.
Problem Solving and Troubleshooting in minimum time.
Identify Potential Issues & give quick solutions for them.
Conduct online training sessions for the Clients.
Conduct online/onsite New Installations.
Provide Online and offline support to our customers via available resources.
Handle other technical Issues

Skills Required:

Basic Knowledge of Hardware, Networking & Software & its types
Working knowledge of basic network configuration.
Working Knowledge of all types of IT Hardware and Software
Basic knowledge of computers (Types of Printers, Networking, OS, etc)
Fluent & Soft communication
Ready to learn new technologies on his own
Ready to travel across the country, if required
Networking ( LAN, MAN, MAN, Bus topology, VPN) Networking Configuration
Hardware Parts of Computers ( Inputs Devices & Output devices, Types of Printers) Malware,Virus & Antivirus ( its companies)
Trouble shooting Operating System & its companies
Aptitude Test ( Reasoning, Logic and Maths) Profile & Losses