8205 (05th Aug 2026) Offline Recruitment Drive for eGain Communication Pvt. Ltd. |

8205 (05th Aug 2026) Offline Recruitment Drive for eGain Communication Pvt. Ltd. | Hiring for “Implementation Solution Engineer” as Fresher’s | Drive Organized by VibrantMinds Technologies Pvt. Ltd. | 

Greetings from VibrantMinds Technologies Pvt. Ltd. – A Campus Recruitment, Online Assessment & IT Training Solutions Company

Note: This Drive is exclusively for VibrantMinds Candidates ONLY, others please don’t apply!

Company Name: eGain Communication Pvt. Ltd.

About Company:

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time. We are currently hiring for multiple technical roles and would greatly appreciate it if you could share suitable candidates from your institute who meet the below criteria.

Position: Implementation Solution Engineer

Experience: Freshers 

Approx. Package: Upto Rs. 5,00,000/- Per Annum.  

Job Location: Pune

Shift: Rotational Shift

Educational Criteria:

• Education: BE / BTech (All Branches)
• Batch: Pass out Year 2024, 2025 & 2026 Batch Only
• Percentage: No percentage Criteria

Job Description:

The Implementation Solution Engineer in the Managed Services team supports eGain customers post-launch by managing platform features, making configuration changes, authoring knowledge content, and generating reports. This customer-focused role involves collaborating with business and IT teams to implement solutions and optimize operations.

Role & Responsibilities:

• Complete Managed Service tickets on time, ensuring compliance and meeting milestones.
• Understand business requirements and implement solutions on the eGain platform.
• Build reports and dashboards using eGain Analytics Hub.
• Analyze operational reports, provide insights, and recommend best practices.
• Assist with knowledge content migration and authoring using eGain Knowledge Hub.

Skills Required:

• Programming knowledge in Java or Python
• Strong knowledge of SQL, database queries, and data validation
• Understanding of APIs, system integrations, and application configuration
• Good analytical and troubleshooting skills
• Strong communication and stakeholder management abilities

Deadline to Apply: Thursday, 06th Aug 2026 till 10.00 AM (The profiles won’t be considered after the deadlines)

How to Apply: https://forms.gle/Po1fwbzvfCXkGfJn8

Regards,

VibrantMinds Technologies Pvt. Ltd.

Visit us: http://www.vibrantmindstech.com/ | Contact Us: 9503579517 |

Address: 2nd Floor, Viva Building, Near St. Mary’s Church & Vardhman Petrol Pump, Mumbai- Bangalore Highway, Warje, Pune 411058

Check our Success Stories: https://vibrantmindssuccessstories.blogspot.com/

Instagram: https://www.instagram.com/vibrantminds_official