8067 (04th May 2026) Recruitment Drive
for Kenpro Technology | Hiring for “Appeals & Grievances
Associate” as Fresher | Drive Organized by VibrantMinds Technologies Pvt. Ltd.
|
Greetings from VibrantMinds Technologies Pvt. Ltd. – A
Campus Recruitment, Online Assessment & IT Training Solutions Company
Note: This Drive is exclusively for VibrantMinds Candidates ONLY, others please don’t apply!
Company Name: Kenpro Technology
Position: Appeals & Grievances
Associate (This is a non-technical role.)
Experience: Fresher
Approx. Package: Upto Rs.
1,80,000/- to Rs. 2,40,000/- per annum
Job Location: Office / Hybrid / As per
company policy
Shift: US shift / Rotational
shift
Department: Healthcare BPO / US
Healthcare Operations
Educational Criteria:
- Education: Any Graduate
- Batch: No Pass
out Criteria
- Percentage: No percentage Criteria
Job Description:
We are hiring freshers for the Appeals & Grievances
process in a healthcare BPO environment. The role involves reviewing
healthcare-related cases, understanding customer/provider concerns, documenting
case details accurately, and supporting resolution as per client guidelines and
compliance requirements. This is a good opportunity for candidates who want to
build a career in US healthcare, claims, medical billing, denial management,
and payer operations.
Role & Responsibilities:
- Review appeal and grievance cases received from members, providers, or internal teams.
- Understand basic healthcare documents such as claims, denial letters, EOBs, and supporting records.
- Classify cases correctly as appeal, grievance, inquiry, or claim-related request.
- Enter and update case details accurately in client systems.
- Follow standard operating procedures, timelines, and quality guidelines.
- Coordinate with internal teams for missing information or case clarification.
- Maintain confidentiality of member and patient information.
- Meet daily productivity, accuracy, and turnaround time targets.
- Learn and apply basic US healthcare concepts, HIPAA, claims, and denial management.
Skills Required:
- Attention to detail.
- Basic analytical thinking.
- Willingness to learn US healthcare processes.
- Ability to work with targets and timelines.
- Professional attitude and team coordination.
- Candidates with basic knowledge of medical billing, medical coding, RCM, or US healthcare will be preferred.
- Good English reading and writing skills.
- Basic computer knowledge and typing skills.
- Willingness to work in US shifts or rotational shifts.
- Ability to understand documents, follow instructions, and maintain accuracy.
Recruitment Process:
- HR screening
- English reading and writing test
- Basic analytical test
- Operations interview
- Final HR discussion
Deadline to Apply: Tuesday,
05th May 2026 till 10.00 AM (The profiles won’t be considered after the
deadlines)
How to apply:
https://forms.gle/mXRpBGASkinMn2977
VibrantMinds Technologies Pvt. Ltd.
Visit us: http://www.vibrantmindstech.com/ | Contact Us: 9503579517 |
Address: 2nd Floor, Viva Building, Near St. Mary’s Church & Vardhman Petrol Pump, Mumbai- Bangalore Highway, Warje, Pune 411058
Check our Success Stories: https://vibrantmindssuccessstories.blogspot.com/
Instagram: https://www.instagram.com/vibrantminds_technologies/

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