8089 (18th May 2026) Offline Recruitment Drive by Aress Software and Education Technologies Pvt. Ltd. |

 

8089 (18th May 2026) Offline Recruitment Drive by Aress Software and Education Technologies Pvt. Ltd. | Hiring for “Technical Support Engineer” as fresher’s | Recruitment Drive Organized by VibrantMinds Technologies Pvt. Ltd. |

Greetings from VibrantMinds Technologies Pvt. Ltd. – A Campus Recruitment, Online Assessment & IT Training Company! 

Note: This Drive is exclusively for VibrantMinds Candidates ONLY, others please don’t apply!

Company Name: Aress Software and Education Technologies Pvt. Ltd.

Position: Technical Support Engineer

Experience: Fresher

Approx. Package: Upto Rs 3,53,929/- Per Annum

Job Location: Nashik 

Job Type: Full-Time (Fresher)

Bond: 02 Years

Educational Criteria:

• Education: BE/ BTech/ BCA/ BCS/ BSC/ MCA/ MCS/ MSc (All Branches) 
• Batch: Pass-out Year 2025 Batch Only
• Percentage: No Percentage Criteria

Roles & Responsibilties:

• Provide first contact support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
• Identifies, investigates, and resolves user’s problems with computer software, application, and hardware.
• Remotely installs, configures, diagnoses, and corrects problems for computers, workstations, and servers.
• Prioritize incidents and service requests according to defined processes to meet defined SLAs.
• Use remote tools and diagnostic utilities to aid in resolving support requests.
• Ensure appropriate documentation of the interaction on the customer’s account in the prescribed format
• General support knowledge of Operating systems such as Windows and Linux across various hardware platforms
• Refer unresolved customer issues / grievances to the special designated departments with complete history for further investigation.
• Always ensure customer/user confidentiality and data protection
• Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
• Be proactive and show the utmost respect for customer’s time.
• Good time management, ensuring all contacts with customers add value
• Ability to Multitask.

Skills Required:

• Graduation or a Diploma in STEM or non-STEM background with prior technical support experience.
• Prior vendor training or certification for Linux, Microsoft or Cloud platforms would be an added advantage.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Professional and pleasant telephone manner.
• Ability to explain technical issues to technical and nontechnical customers.
• Strong analytical and problem-solving skills.
• Proficient with or the ability to quickly learn an array of computer hardware and software.

Deadline to Apply: Tuesday, 19th May 2026 till 10.00 AM (The profiles won’t be considered after the deadlines) 

How to Apply: https://forms.gle/Lt8sonHT4ZtY3zof6

Regards,

VibrantMinds Technologies Pvt. Ltd.

Visit us: http://www.vibrantmindstech.com/ | Contact Us: 9503579517 |

Address: 2nd Floor, Viva Building, Near St. Mary’s Church & Vardhman Petrol Pump, Mumbai- Bangalore Highway, Warje, Pune 411058

Check our Success Stories: https://vibrantmindssuccessstories.blogspot.com/

Instagram: https://www.instagram.com/vibrantminds_official