VibrantMinds Technologies Pvt Ltd : 8131 (17th June 2026) Recruitment Drive by Zygal |

Wednesday, June 17, 2026

8131 (17th June 2026) Recruitment Drive by Zygal |

8131 (17th June 2026) Recruitment Drive by Zygal | Hiring for “Application Support Executive” as fresher’s | Recruitment Drive Organized by VibrantMinds Technologies Pvt. Ltd. |

Greetings from VibrantMinds Technologies Pvt. Ltd. – A Campus Recruitment, Online Assessment & IT Training Company!

Note: This Drive is exclusively for VibrantMinds Candidates ONLY, others please don’t apply!

Company Name: Zygal

About Company:

Zygal is a fast-growing global technology company operating at scale across 4.8 million+ connected devices worldwide. With a strong presence across continents, Zygal has emerged as a global player in Cloud-based and AI-driven video surveillance solutions. Powered by cutting-edge AI and Agentic AI capabilities, Zygal is transforming the way enterprises manage, monitor, and optimize their surveillance infrastructure. Our intelligent platform enables organizations to gain real-time visibility, actionable insights, and centralized control through a simple, scalable, and secure cloud solution.

Position: Application Support Executive

Experience: Fresher

Approx. Salary: Upto Rs. 15,000/- Per Month

Job Location: Pune

Job Type: Full Time

Educational Criteria:

Education: BE/ BTech/ BCA/ BCS/ BSc/ MCA/ MCS/ MSc (CS/IT/AI/ML/ENTC Branch Only)
Batch: No Pass-out Criteria
Percentage: No Percentage Criteria

Job Description:

Zygal is seeking a proactive and customer-focused Application Support Executive to provide technical and functional support to international clients. The role involves troubleshooting application issues, managing support tickets, coordinating with internal teams, and ensuring high levels of customer satisfaction

Role & Responsibilities:

Provide Level 1 and Level 2 application support to international clients.
Monitor, track, and resolve support tickets within defined SLAs.
Troubleshoot application, user access, and system-related issues.
Coordinate with Development, QA, Operations, and Technical teams for issue resolution.
Maintain incident logs, root cause analysis, and resolution records.
Conduct user support sessions and assist clients with application usage.
Monitor application performance and proactively identify issues.
Prepare daily, weekly, and monthly support reports (MIS).
Ensure timely communication and updates to clients regarding issue status.
Participate in client calls and support meetings as required.

Skills Required:

Excellent verbal and written communication skills.
Strong customer service and client-handling abilities.
Experience with ticketing systems and incident management.
Basic understanding of SQL, databases, APIs, and web applications.
Problem-solving and analytical skills.
Ability to work in rotational shifts, including international support hours.
Knowledge of SaaS, cloud-based applications, or enterprise software is preferred.
Strong documentation and reporting skills.

Deadline to Apply: Thursday, 18th June 2026 till 10.00 AM (The profiles won’t be considered after the deadlines)

How to Apply: https://forms.gle/zR7Q9NtvUf1tQrTw5