7884 (06th Jan 2026) Recruitment
Drive for EduCloud | Hiring for “QA & Customer Support
Engineer” as Freshers | Drive Organized by VibrantMinds Technologies Pvt. Ltd.
|
Greetings from VibrantMinds Technologies Pvt. Ltd. – A
Campus Recruitment, Online Assessment & IT Training Solutions Company.
Note: This Drive is exclusively for VibrantMinds Candidates ONLY, others please don’t apply!
Company Name: EduCloud
About Company:
EduCloud is a fast-growing SaaS-based LMS & ERP platform
designed for schools and colleges. Our platform powers academic operations,
learning management, communication, and administration for institutions across
India. We are committed to delivering a bug-free, user-friendly and
feature-rich product to our customers.
Position: QA & Customer Support
Engineer
Experience: Freshers
Approx. Package: Upto Rs
1,40,000/- to Rs. 2,80,000/- Per Annum
Job Location: Pune
Job Type: Full-time (Work from Office)
Educational Criteria:
- Education: BE/BTech/
BCA/ MCA (CS/IT branch Only)
- Batch: No Pass-out
Criteria
- Percentage: No Percentage Criteria
Job Description:
This is a dual-role position involving:
- Product
Quality Testing (Web + Android + iOS)
- Customer
Support Handling
- Product
Training & Demo Delivery
You will work closely with real users, understand their
problems, test the system, report bugs, and ensure a smooth experience. This
role is ideal for someone who enjoys technology + communication +
problem solving.
Role & Responsibilities:
🔹 Product
Quality Assurance (QA)
- Test web & mobile applications (Android & iOS)
- Perform functional, UI/UX & regression testing
- Identify, reproduce and document bugs
- Work with development team for issue resolution
- Validate fixes and ensure zero-defect releases
- Prepare test cases & user scenarios
🔹 Customer
Support
- Handle inbound customer queries via call, email & chat
- Understand user issues and guide them in product usage
- Log customer tickets and follow up to closure
- Identify recurring pain points & improvement areas
- Act as a bridge between customers and product team
🔹 Training
& Product Demo
- Conduct product onboarding sessions for new clients
- Provide training to teachers, staff & administrators
- Create user guides, FAQs, and help videos (optional)
- Explain product features and best practices
Skills Required:
- Good understanding of software / web applications
- Strong communication skills (Hindi / English – Marathi optional)
- Basic understanding of LMS/ERP domain is a plus
- Ability to explain technical things in simple language
- Problem-solving and customer-first mindset
- Attention to detail with passion for testing
- Willing to work full-time from office at Pune
Why Join Us?
- Work on a fast-growing SaaS product used by real institutions
- Exposure to QA + Customer Success + Product Training
- Opportunity to grow into Product Manager / QA Lead / Customer Success Manager
- Friendly and learning-oriented work culture
Deadline to Apply: Wednesday,
07th Jan 2026 till 10.00 AM (The profiles won’t be considered after the
deadlines)
How to Apply: https://forms.gle/yXCyrF9ZtGwNMerK6
Regards,
VibrantMinds Technologies Pvt. Ltd.
Contact Us: 9503579517 | WhatsApp: 7972474849
Address: 2nd Floor, Viva Building,
Near St. Mary’s Church & Vardhman Petrol Pump, Mumbai- Bangalore Highway,
Warje, Pune 411058
Check our Success Stories: https://vibrantmindssuccessstories.blogspot.com/
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