8259 (16th Sep
2026) Recruitment Drive by Celoxis Technologies Pvt. Ltd. | Hiring for “Technical
Support Intern” | Recruitment Drive Organized by VibrantMinds Technologies Pvt.
Ltd. |
Greetings
from VibrantMinds Technologies Pvt. Ltd. – A Campus
Recruitment, Online Assessment & IT Training Solutions Company
Note: This Drive is exclusively for VibrantMinds Candidates ONLY, others
please don’t apply!
Company Name: Celoxis Technologies Pvt. Ltd.
About Company:
Celoxis is a global Project
Portfolio Management (PPM) platform used by organizations to plan projects,
manage resources, track financials, collaborate, and make better business
decisions. We are looking for curious, customer-focused graduates who enjoy
solving problems and want to build a career in SaaS, customer support, and
technology.
Position: Technical Support Intern
Experience: Fresher
Internship Period: 06 Months
Approx. Stipend
during Internship: Upto Rs. 25,000/-
Per Month
Approx. Package
Post Internship: Upto Rs. 4,00,000/- to Rs. 5,00,000/- Per Annum.
Job Location: Pune
Educational Criteria:
- Education: BE/BTech/BCA/BCS/BSc (CS/IT Branch Only)
- Batch: Pass out Year 2025 & 2026 Batch Only
- Percentage: 70% throughout in
10th/12th/Diploma/Graduation/Post Graduation
Job Description:
As a Technical
Support Intern, you will be part of the team responsible for helping Celoxis customers
successfully use and troubleshoot the product. This is not just a
ticket-handling role. You will learn how a B2B SaaS product works, understand real
customer business problems, investigate technical issues, and communicate
solutions clearly. You will work closely with Customer Success, Product,
Engineering, and other internal teams.
Role &
Responsibilities:
·
Respond to customer questions through support tickets, email,
chat, and calls.
·
Understand customer issues and identify the actual problem before
suggesting a solution.
·
Learn the Celoxis product in depth, including projects, tasks,
resources, timesheets, reports, workflows, and administration.
·
Reproduce customer-reported issues and document clear reproduction
steps.
·
Troubleshoot functional and basic technical issues using
application settings, logs, browser developer tools, APIs, and other available
diagnostic information.
·
Guide customers through product configuration and recommended
approaches.
·
Escalate product defects and complex technical issues with
complete supporting information.
·
Work with Product and Engineering teams to follow issues through
to resolution.
·
Keep customers updated on the progress of their queries.
·
Create and improve internal troubleshooting documentation and
knowledge-base content.
·
Identify recurring customer problems and share feedback that can
help improve the product and customer experience.
·
Participate in product testing and validation of fixes or new
releases when required.
Skills Required:
·
SQL
and relational databases
·
REST
APIs, JSON, HTTP, and web applications
·
Browser
Developer Tools
·
Basic
networking concepts
·
Linux
/ Windows command line
·
General
programming concepts
·
SaaS
applications
·
Project
management concepts
·
Tools
such as Postman, Zendesk, Jira, or similar platforms
Deadline to Apply:
Thursday, 17th Sep
2026 @ 10.00 AM (The profiles won’t be considered after the deadlines).
How to Apply:
Regards,
VibrantMinds Technologies Pvt.
Ltd.
Visit us: https://www.vibrantminds.in | Contact
Us: 9503579517 |
Address: 2nd Floor, Viva Building, Near St. Mary’s Church
& Vardhman Petrol Pump, Mumbai- Bangalore Highway, Warje, Pune 411058
Check our Success
Stories: https://vibrantmindssuccessstories.blogspot.com/
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